Help & Advice
Our commitment to service starts with our advice.
Buying a stairlift shouldn’t be a troublesome decision. After all, a Stannah stairlift lets you live in the home you know, love and enjoy by removing the problem of climbing up and down the stairs.
“Getting a stairlift can be truly liberating”
From the moment you phone us to make an appointment, you’ll have our complete attention.
And that lasts right through consultation, installation, maintenance, servicing and repairs if you ever need them.
Did you know...
We are locally based and ready to help you with and questions and queries you might have. No pressure, no obligation, just local friendly advice.
Buying a stairlift for family or friends?
We’re here to help you, so you can help your loved ones
To you, it might be glaringly obvious that a family member or friend would benefit enormously from a Stannah stairlift. But to them, sometimes, the decision might not be quite so easy to make – even if you’re prepared to buy the stairlift for them.
It’s worthwhile talking over the benefits and advantages because, if your family member or friend is finding the stairs a struggle, a Stannah stairlift may make their life considerably easier.
See our tips below for helping you with talking to them
of our customers would recommend us
Facts about Stannah stairlifts…
Love the stairlift. It has made it easier for me. Installers were very friendly and thoroughly explained everything and left everything clean
They make ascending and descending the staircase effortless
They’re extremely reliable and have a variety of on-board safety features
They can be made to fit virtually any staircase – and there’s no mess, fuss or bother with the installation, which is normally carried out in under a day
There’s no pressure to buy – our advisors are there to help them make the right decision and, what’s more, if we don’t think a stairlift is for them, we simply won’t sell it
Stannah stairlifts are designed to fit in with existing décor and there are many styles, upholsteries and finishes to choose from. It’s just a piece of moving furniture that helps them get up and down the stairs
Over 600,000 Stannah stairlifts have been supplied and installed the world over and 98% of customers would recommend them
A Stannah can be used to carry laundry baskets or groceries up or down the stairs.
Stannah stair lifts fold neatly away when not in use, so you can still walk up and down the stairs
Help them to get their life back on track
No obligation, no pressure to buy.
We are here to help with any questions that you might have to help you inform your friends and family about the benefits of a stairlift.
Buying your Stannah stairlift is as easy as 1, 2, 3
Call our friendly advisors & book a stairlift assessment
There’s absolutely no obligation or pressure to buy. The purpose of the visit is to enable our advisor to assess your staircase, make some suggestions about which stairlift is right for you and give you a firm quotation, which we’ll stick to.
Place your order with your CS Access representative
Whenever you’re ready, just place your order and your stairlift will be installed at the earliest available date.
Installation by trained and accredited technicians
Installation normally takes no longer than a few hours. When our installation technician leaves your house, it will be clean and tidy, exactly as they found it. With one exception of course. You’ll have your Stannah stairlift so your stairs will no longer be any kind of obstacle.
What to look out for in a stairlift & a stairlift provider
Ask difficult questions of us & don’t rush into anything with people trying to make a quick sale. Ask about the experience of our salespersons and installers: How long have we been doing this? Can we supply you with references? Do we have a ‘bricks and mortar’ facility nearby?
Make sure the stairlift will fit in with your house and its environment – No two stairlifts are the same as no two homes or individuals are the same. Our stairlift consultant will be able tell you exactly what will fit and there shouldn’t be any obligation to buy. Book a no obligation initial consultation with one of our friendly advisors to assess your stairs and your needs
Most importantly, ensure that it is safe – We are an acredited stairlift installer and that our products meet the strictest safety standards. Ask us to show you their safety features